Rushme Trill Treks Pvt Ltd — Privacy & Cookie Policy
Document Version: 1.0
Effective Date: 17 December 2024
Company: Rushme Trill Treks Pvt Ltd
Registered Office: No 1049, Madla Wada, Morjim, Goa 403512
Website: https://treks-rush.me
Contact Email: info@treks-rush.me
1. Introduction
Rushme Trill Treks Pvt Ltd is committed to safeguarding your privacy. This Privacy & Cookie Policy describes how we collect, use, disclose, and protect your information when you use our website and services.
2. Information We Collect
We may collect the following personal information:
2.1 Identity & Contact Data
- Full name, age, gender, phone number, email address
2.2 Booking & Transaction Data
- Booking history, transaction details, payment information (processed securely via third-party gateway)
2.3 Emergency Contact & Medical Data
- Any relevant medical history, allergies, emergency contact information for trip safety and coordination
2.4 Technical & Usage Data
- IP address, browser type, operating system, visit times, and cookie identifiers
3. How We Use Your Information
We use the information collected for the following purposes:
3.1 Booking Management
- To process your reservations, issue confirmations, and coordinate your travel experiences
3.2 Safety & Emergency Protocols
- To ensure your safety during treks and to respond effectively in case of a medical or environmental emergency
3.3 Communication
- To send important updates, schedule changes, and service-related messages
3.4 Service Improvement
- To enhance our offerings and user experience through reviews, analytics, and feedback surveys
4. Sharing of Information
Rushme Trill Treks Pvt Ltd does not sell or rent your data to third parties. However, we may share your data in the following circumstances:
4.1 With Service Providers
- For processing payments or facilitating logistics (e.g., transport or lodging)
4.2 Legal & Regulatory Compliance
- When required by law, government agencies, or court orders
4.3 Emergency Disclosure
- To medical professionals or local authorities in case of accidents or medical situations
5. Data Protection Measures
We take appropriate technical and organizational measures to secure your data:
5.1 Encryption
- All payment data is encrypted using PCI-DSS compliant systems
5.2 Restricted Access
- Internal access to data is limited to trained personnel only
5.3 Data Retention
- We retain personal data only as long as necessary for the intended purposes or legal obligations
6. Your Rights
You have the right to:
6.1 Access Your Information
- Request a copy of the personal data we hold
6.2 Rectification & Erasure
- Request correction of inaccurate data or deletion of your data (subject to legal obligations)
6.3 Withdraw Consent
- Opt out of marketing communications or revoke consent at any time
7. Cookie Policy
Our website uses cookies to enhance user experience and collect anonymous traffic analytics.
7.1 Types of Cookies:
- Essential Cookies (for login/session management)
- Analytics Cookies (Google Analytics)
- Performance Cookies (for speed and UX improvements)
7.2 Managing Cookies:
- You can disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may revise this policy periodically. Any changes will be posted on our website with an updated revision date.
11. Contact Information
If you have any questions or complaints regarding our privacy practices, contact us at:
📧 info@treks-rush.me
🌐 https://treks-rush.me
This Privacy & Cookie Policy is governed by the laws of India.